Privacy Policy

1) Definitions

“Personal data” means information that identifies or can reasonably be linked to an individual (for example, name and email). “Processing” means collecting, storing, using, or otherwise handling data. “Website” means https://AxenOne.best/ and related pages. “You” means a visitor, learner, or representative contacting us.

2) Scope

This Policy applies to our website, our contact forms, and communications you initiate with AxenOne. It does not cover third-party websites that may be linked from our pages. If you follow a link to another site, please review that site’s policies.

3) Information we collect

3.1 Information you provide directly

When you use our contact form or send us a message, you may provide:

• Full name
• Email address
• Phone number
• Subject and message content
• Any information you choose to include in your message

3.2 Information collected automatically

Like most websites, our servers may receive basic technical data when you load pages, such as: IP address, device and browser type, approximate time of request, and the page requested. This information is generally used to deliver the website reliably and to maintain security.

3.3 Cookies and similar technologies

We use cookies for limited purposes that support basic site operation and performance preferences. This website avoids Google services and does not embed external analytics.

4) Purposes of processing

We process information to:

• Respond to your inquiries and provide information about our courses and materials
• Operate, protect, and maintain the website (availability, troubleshooting, abuse prevention)
• Improve the clarity of our pages and communications (for example, by reviewing common questions)
• Meet applicable legal obligations and handle requests or disputes

5) Legal bases (where applicable)

Depending on your location and applicable rules, our processing may rely on: (a) consent (for example, when you submit a form), (b) legitimate interests (for basic website operation and security), and/or (c) contractual steps (when you request course information or enrollment details). We aim to use a minimal and proportionate approach.

6) Sharing and disclosure

We do not sell personal data. We may share information only when necessary:

• Service providers that help us operate communications or hosting (under confidentiality and purpose limits)
• Legal requirements if we must respond to lawful requests or protect rights and safety
• Business operations such as internal administration and recordkeeping

If we engage providers, we aim to select those with appropriate security controls and to limit what they can do with the data.

7) Data retention

We keep personal data only as long as needed for the purposes described in this Policy:

• Contact form messages: typically retained to manage follow-ups and maintain a reasonable record of requests
• Operational logs: retained for security, troubleshooting, and reliability, then rotated or deleted
• Legal and dispute records: retained as required by applicable rules or to handle claims

Retention periods can vary depending on the nature of the request and legal obligations.

8) Security

We use organizational and technical measures designed to protect data (such as access controls and reasonable safeguards). No method of transmission or storage is risk-free; however, we aim to reduce risk through least-access practices and routine maintenance.

9) Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection to certain processing. You can also ask for an export of information you provided, where feasible.

To make a request, contact us using the details below. We may ask for reasonable verification to protect your privacy.

10) International transfers

If you contact us from outside Japan, your information may be processed in Japan or in other locations where our providers operate. We aim to use appropriate safeguards and limit processing to what is necessary.

11) Children

Our site is intended for general audiences and professional learning. If you believe a child has provided personal data, please contact us so we can address the situation appropriately.

12) Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and adjust the effective date. Continued use of the website after an update indicates you have read the revised Policy.

13) Contact details