Notice

GDPR Notice

Effective date: February 14, 2026. This notice provides GDPR-style information and rights guidance.

Applicability
AxenOne is based in Japan. GDPR may apply in certain circumstances, such as when offering services to individuals in the EEA/UK or when GDPR rules otherwise apply due to specific facts. This notice is provided to explain rights and our approach.

1) Data controller

The controller for data processed via this website is:

Legal name
AxenOne G.K.
Address
2-14-7 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan

2) Categories of data

We process data you provide when contacting us (name, email, optional phone, subject and message), plus basic technical data needed to deliver the site (such as IP address and browser/device signals). More details are in our Privacy Policy.

3) Purposes

  • Responding to inquiries and providing requested information
  • Operating and securing the website
  • Maintaining reasonable records of communications
  • Handling requests, disputes, and compliance obligations

4) Lawful bases (where GDPR applies)

Depending on the context, we may rely on: consent (when you submit a form), legitimate interests (site operation and security), and/or performance of a contract or steps prior to a contract (when you request enrollment details).

5) Data subject rights

Where GDPR applies, you may have rights including:

  • Access — request confirmation and a copy of personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion in certain circumstances
  • Restriction — request limitation of processing in certain circumstances
  • Portability — receive data you provided in a commonly used format (where applicable)
  • Objection — object to processing based on legitimate interests in certain circumstances
  • Withdraw consent — where processing is based on consent, you can withdraw it

6) How to exercise rights

Send your request to [email protected]. Please describe the request and the email address you used to contact us. We may request reasonable verification.

7) Recipients and processors

We may use service providers to operate hosting and communications. Where GDPR applies, we aim to use appropriate contractual controls and purpose limitations consistent with a processor relationship, when relevant.

8) Transfers

If you contact us from the EEA/UK, your data may be processed in Japan or other locations where providers operate. We aim to use appropriate safeguards, depending on the context and applicable requirements.

9) Retention

We retain data only as long as necessary for the purposes described, including follow-ups and recordkeeping. See our Privacy Policy for a more detailed retention overview.

10) Complaints

Where GDPR applies, you may have the right to lodge a complaint with a supervisory authority in your place of residence or work. We also encourage you to contact us first so we can address concerns directly.

11) Updates

We may update this notice as our practices evolve. The latest version will remain on this page with an updated effective date.

Helpful links
This notice is meant to be clear and practical. For the complete data handling description, use the Privacy Policy.